Emotional Intelligence Courses:
develop empathy and self-awareness
Develop emotional intelligence, empathy, self-awareness, emotion management and effective relationships.
Compare personalized proposals from the best providers and find the ideal training path for your team.
Why Emotional Intelligence is fundamental in business
Research shows that 90% of top performers have high emotional intelligence. Leaders with high EQ create more motivated teams, reduce conflicts, increase retention and performance.
Investing in emotional intelligence training means developing self-awareness, empathy, relationship management and self-regulation - pillars of healthy and resilient corporate cultures.
Who this training path is for
Leaders and Managers who want to improve ability to motivate, inspire and manage diverse teams
HR and People Managers who support well-being, engagement and conflict management
Customer-facing professionals (sales, customer success) who need empathy and objection handling
Cross-functional teams who collaborate under pressure and must communicate effectively
Individuals who want personal growth, self-awareness and better professional relationships
Concrete benefits for your company
More effective and inclusive leadership
Empathetic managers who motivate, listen and develop team potential
Reduced conflicts and turnover
Constructive tension management, non-violent communication, positive climate
Superior performance and engagement
Psychologically safe, collaborative teams oriented to sustainable results
Available formats for Emotional Intelligence courses
Choose the format best suited to team objectives: in-person for immersive experiences and role-play, online for flexibility and individual practices, blended for theory and personalized coaching.
In-Person Training
- Experiential workshops with role-play and empathy exercises
- Individual EQ assessment and personalized 360° feedback
- Conflict management and difficult conversation simulations
- Mindfulness practices toolkit and emotional self-regulation
Online Training
- Video modules on emotional intelligence pillars (Goleman model)
- Interactive EQ tests and personalized development plan
- Guided emotional journaling practices and meditation
- Peer support community for experience sharing
Blended Training
- Asynchronous e-learning on emotional intelligence theoretical frameworks
- In-person workshop for empathy and communication practice
- 1:1 coaching on relational challenges and self-awareness
- Mobile app for emotion tracking and daily practices
Frequently Asked Questions - Emotional Intelligence
What is emotional intelligence and why does it matter more than IQ?
Emotional intelligence (EQ) is the ability to recognize, understand and manage your own and others’ emotions. In Goleman’s model it includes self‑awareness, self‑regulation, motivation, empathy and social skills. Research shows EQ strongly impacts job performance, especially in leadership, sales and teamwork roles, and unlike IQ it can be improved with consistent practice.
How to concretely develop emotional self-awareness?
To build self‑awareness keep an emotions journal, practice brief daily mindfulness body scans and add a deliberate pause before reacting. Seek 360° feedback from trusted colleagues and expand your emotional vocabulary to name precisely what you feel. Recognizing recurring patterns is the first step to managing them.
How to manage intense emotions in professional contexts?
Under pressure a few simple tools help: name the emotion to reduce intensity, take a physiological sigh to calm the nervous system, reframe the event and take a brief time‑out before replying. Observing emotions like a wave that rises and falls prevents impulsive reactions and rushed decisions.
How to develop empathy and improve team relationships?
Empathy grows through focused active listening, curious questions and seeking the other’s perspective. Reading non‑verbal cues and mapping needs and context helps you understand before judging. Empathy is not agreement; it is understanding that builds trust and collaboration.
How to handle difficult conversations and critical feedback?
For difficult conversations clarify your goal, pick an appropriate context and open with observable facts and their impact. Invite the other’s perspective, listen without defending and validate emotions. Close by co‑creating solutions and a short action plan, avoiding personal attacks, generalizations and heated timing.
How to measure ROI of emotional intelligence training?
Measure ROI with pre‑ and post‑EQ assessments, 360° feedback on relational skills and indicators like retention, engagement and collaboration quality. Track business impacts on sales, leadership and innovation, set a baseline before training and review results after 6‑12 months.